Privacy Policy

This Privacy Policy explains how we collect, use and protect your information when you use the ExportWithShiva Mentorship website and services.

1. Information We Collect

We may collect the following information when you interact with our website or mentorship program:

• Basic contact details (name, email address, phone number)
• Business details (company name, product category, location)
• Payment-related information (collected and processed securely via Cashfree)
• Technical information such as IP address, browser type and device information

2. How We Use Your Information

We use your information to:

• Provide and manage your access to the mentorship program
• Contact you regarding sessions, updates and support
• Process payments through our payment gateway partner (Cashfree)
• Improve our services, content and communication
• Maintain internal records for compliance and accounting

3. Payments & Third-Party Services

We use Cashfree as our payment gateway. Your card/UPI/bank details are processed directly by Cashfree on their secure infrastructure. We do not store your full payment details on our servers.

4. Data Retention

We retain your basic details and transaction information for as long as required for:

• Providing ongoing mentorship and support
• Legal, accounting and regulatory purposes

5. Information Security

We apply reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and you share information at your own risk.

6. Your Rights

You may request to:

• Update or correct your contact details
• Request information on what data we hold about you
• Request deletion of data that is not required for legal or accounting reasons

7. Contact

For privacy-related queries, you can reach us at:
Email: info@exportwithshiva.in

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.